Technology

Monzo’s Payment Meltdown: What Happened When 16 Million Customers Couldn’t Spend a Penny

For a bank built on the promise of frictionless, always-on banking, going dark is more than an inconvenience, it’s a crisis of identity. Monzo’s latest technical outage left millions of customers locked out of their money, and even its backup safety net failed to catch everyone. Here’s the full story.